These terms cover the text messages DRYmedic Restoration of Charleston sends and receives — when we text, how often, and how to stop. They sit alongside our privacy policy, which explains everything else we collect.
When We Text You
We text in three situations, and only these three:
- You called and we missed you. If your call to us goes unanswered, we send one text to the number you called from, so you can reach us without dialing again. If you call repeatedly, you still only hear from us once in any 24-hour period.
- You asked us to. If you gave us your mobile number on a form and ticked the box consenting to texts, we may text you about that request.
- We finished a job for you. After we complete work at your property, we may send one message asking whether you'd leave a Google review, and at most one follow-up. That's two messages, total.
How Often
Rarely, and always in response to something you did — a call you placed, a request you sent, or a job we completed. There is no recurring campaign, no newsletter, and no promotional blasts. We do not text between 9:00 PM and 9:00 AM except to reply to a call you just made.
Stopping Them
- Reply STOP to any message and we stop texting that number. It takes effect immediately and cancels anything already queued for you.
- Reply HELP for our contact information.
- You can also just call us at (843) 790-5769 and ask.
- Message and data rates may apply. Message frequency varies.
We Do Not Sell Your Number
Mobile information and consent to receive text messages are never sold, rented, or shared with third parties or affiliates for their own marketing purposes. Your number is shared only with the messaging provider that delivers our message to you, and only so that it can be delivered.
Consent Is Never Required
Agreeing to text messages is never a condition of getting help, requesting an estimate, or hiring us. If you'd rather we called or emailed, say so and we will.
Carriers
Wireless carriers are not liable for delayed or undelivered messages.
Questions
Call (843) 790-5769 or write to us at 1750 Signal Point Rd, Unit 610, Charleston, SC 29412.